Shipping Policy

Thank you for shopping with Vomeia. We want your order to reach you safely, and this policy explains how shipping works.

1. Order Processing

Orders are processed within approximately 1 business day after payment is confirmed. Business days are Monday to Friday, excluding public holidays. Orders placed on weekends or holidays are processed the next business day.

Once your order is processed and handed to the carrier, you'll receive a confirmation email.

2. Shipping

Shipping costs are calculated at checkout based on your location and order.

Please note that the 1 business day above covers processing time only, not delivery. Delivery times vary depending on your destination, the shipping method, and the carrier.

3. Possible Delays

Once your order has shipped, delivery may take longer than expected because of:

  • Your destination and the distance involved
  • Carrier delays or high shipping volumes
  • Customs processing
  • Weekends and public holidays
  • Severe weather or other circumstances beyond our control
  • Incorrect or incomplete shipping addresses

We can't guarantee specific delivery dates, but we'll do our best to help if your order is delayed.

4. Tracking Information

When your order ships, we'll email you a tracking number and a link to follow your package. Tracking details can take a little while to update after dispatch, so if you don't see movement right away, please check again in 24 to 48 hours.

5. Customs, Duties, and Import Fees

Depending on your country, your order may be subject to customs duties, import taxes, or handling fees charged by your local customs authority or carrier. These charges are not included in your order total, and they are the customer's responsibility. Because they vary by country, we can't predict the exact amount. Your local customs office can tell you more.

6. Incorrect Addresses

Please check your shipping address carefully at checkout. We aren't responsible for orders delayed, lost, or returned because of an incorrect or incomplete address. If you spot a mistake, contact us as soon as possible. We can only update the address if the order hasn't been shipped yet.

7. Lost, Damaged, or Delayed Orders

If your order arrives damaged, is missing items, or appears lost in transit, please contact us and include your order number (and photos, if the item is damaged). We'll work with you to find a solution.

8. Contact Us

Questions about your order? We're happy to help.

Email: bartlomiejdanilowski@gmail.com